Legal

rbaze Terms and Conditions

These Terms and Conditions govern your use of the rbaze platform. Please read them carefully before registering or placing any bets. By creating an account on rbaze, you confirm that you have read, understood, and agreed to everything on this page.

Last Updated: January 2025 English — applies to all rbaze accounts
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18+ Only

Strictly for adults. Age verification required on rbaze.

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Bangladesh Players

rbaze serves players in Bangladesh with BDT transactions.

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One Account

One account per person. Duplicate accounts are not allowed on rbaze.

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Fair Play

All games on rbaze use certified RNG with published RTP figures.

1 Introduction

Welcome to rbaze. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and rbaze ("the Platform", "we", "us"). By accessing, registering on, or using any part of the rbaze platform — including the website at rbaze.net, the rbaze mobile app, and any games or services offered through rbaze — you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use rbaze. We recommend saving or printing a copy of these Terms for your records. rbaze reserves the right to update these Terms at any time, and continued use of the platform after any update constitutes acceptance of the revised Terms.

These Terms apply to all players on rbaze regardless of the device used, the payment method chosen, or the games played. There are no exceptions.

rbaze is operated as an online gaming and entertainment platform. All games available on rbaze involve an element of chance. rbaze does not guarantee any winnings, and past results on any game do not predict or influence future outcomes. Players should treat rbaze as a form of entertainment, not as a source of income.

2 Eligibility

To register and play on rbaze, you must meet all of the following eligibility requirements. rbaze actively enforces these requirements and will take action — including account closure and forfeiture of funds — if any requirement is found to have been misrepresented at registration or at any point during your use of the platform.

  • You must be at least 18 years of age. rbaze does not permit any person under the age of 18 to register, deposit, or play under any circumstances.
  • You must be a natural person — not a corporation, trust, partnership, or any other legal entity.
  • You must be accessing rbaze from a jurisdiction where online gaming is not explicitly prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of an employee or contractor of rbaze.
  • You must not be registered on any self-exclusion list that covers online gaming platforms.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
rbaze reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation within the timeframe requested will result in account suspension and may result in permanent closure.

By registering on rbaze, you confirm that all of the above eligibility conditions are met and that the information you provide during registration is accurate, complete, and up to date. Providing false eligibility information is a serious breach of these Terms.

3 Account Registration

Each player is permitted to hold exactly one account on rbaze. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited and will result in all associated accounts being permanently closed and any balances being forfeited.

When registering on rbaze, you are required to provide accurate personal information including your full legal name, date of birth, a valid email address, and a valid mobile number. This information is used for account verification, payment processing, and responsible gaming purposes. rbaze will never sell your personal data to third parties for marketing purposes.

  • You are solely responsible for maintaining the confidentiality of your rbaze account password.
  • You must not share your rbaze account credentials with any other person.
  • Any activity that occurs under your rbaze account is your responsibility, whether or not you authorised it.
  • If you suspect unauthorised access to your rbaze account, you must contact our support team immediately.
  • rbaze will never ask for your password via email, chat, or phone. Do not share it with anyone claiming to represent rbaze.
rbaze uses two-factor authentication to protect your account. We strongly recommend enabling 2FA in your account settings immediately after registration.

rbaze reserves the right to carry out identity verification (KYC) checks at any point. This may include requesting a copy of a government-issued photo ID, proof of address, and proof of the payment method used. Accounts that fail KYC verification will be suspended until the verification is completed satisfactorily.

4 Deposits & Payments

rbaze accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. All transactions on rbaze are processed in BDT with no currency conversion fees. The minimum deposit amount on rbaze is clearly displayed in the cashier section of your account and may be updated from time to time.

Deposits on rbaze are processed in real time. Once a deposit is confirmed by the payment provider, the funds will appear in your rbaze balance immediately. rbaze is not responsible for delays caused by the payment provider's own systems or by network issues outside of rbaze's control.

  • All deposits must be made from a payment account that is registered in your own name. Third-party deposits are not permitted on rbaze.
  • rbaze does not accept cash deposits or bank transfers from unverified sources.
  • Deposits made in error cannot always be reversed. Contact rbaze support immediately if you believe a deposit was made in error.
  • rbaze reserves the right to request proof of the payment method used before processing any withdrawal.
Any attempt to deposit funds obtained through fraudulent, illegal, or unauthorised means will result in immediate account closure and reporting to the relevant authorities. rbaze has a zero-tolerance policy for financial fraud.

5 Withdrawals

rbaze processes withdrawals to the same payment method used for the most recent deposit, subject to verification requirements. Withdrawals are processed in BDT and are typically completed within five minutes of approval for verified accounts using bKash or Nagad.

Before your first withdrawal, rbaze may require you to complete identity verification (KYC). This is a standard requirement designed to protect players from fraud and to comply with anti-money laundering obligations. The verification process on rbaze is straightforward and typically takes less than 24 hours once all required documents are submitted.

  • The minimum withdrawal amount on rbaze is displayed in the cashier section of your account.
  • Withdrawals can only be made to a payment account registered in your own name.
  • rbaze reserves the right to delay or withhold a withdrawal pending completion of identity verification or investigation of suspected fraud.
  • Bonus funds are subject to wagering requirements before they can be withdrawn. See Section 6 for full details.
  • rbaze does not charge withdrawal fees, but your payment provider may apply their own charges.
Verified rbaze accounts typically receive withdrawals in under five minutes via bKash and Nagad. Completing your KYC verification early ensures there are no delays when you want to withdraw your winnings.

6 Bonuses & Promotions

rbaze offers bonuses and promotions to both new and existing players from time to time. All bonuses offered by rbaze are subject to specific terms and conditions that are published alongside each offer. In the event of any conflict between the general Terms and the specific bonus terms, the specific bonus terms take precedence for that promotion.

Unless stated otherwise in the specific bonus terms, the following general bonus rules apply to all promotions on rbaze:

  • Bonuses are available to one account per player, per household, per device, and per IP address.
  • Bonus funds must be wagered a specified number of times before they can be converted to withdrawable cash. The wagering requirement for each bonus is stated in the specific bonus terms.
  • rbaze reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses cannot be transferred between accounts or exchanged for cash outside of the stated wagering requirements.
  • Any attempt to abuse a bonus — including but not limited to using multiple accounts, placing low-risk bets to meet wagering requirements, or exploiting technical errors — will result in the bonus being voided and may result in account closure.
  • rbaze reserves the right to reclaim bonus funds and any winnings derived from them if abuse is detected.
Bonus abuse is taken seriously on rbaze. Our systems monitor wagering patterns and flag unusual activity automatically. Players found to be abusing bonuses will have their accounts reviewed and may be permanently banned from rbaze.

7 Game Rules & Fair Play

All games available on rbaze use a certified random number generator (RNG) that has been independently audited by a third-party testing laboratory. The RTP (Return to Player) percentage for every game in the rbaze library is published openly and is accurate as of the date of the most recent audit.

Game outcomes on rbaze are determined entirely by the certified RNG. No game outcome is influenced by your account balance, your session length, your previous results, or any other factor outside of the game's certified mechanics. rbaze does not manipulate game outcomes under any circumstances.

  • Each game on rbaze has its own specific rules, paytable, and RTP. Players are responsible for reading and understanding the rules of each game before placing bets.
  • In the event of a technical malfunction during a game session, the affected round will be voided and any stake placed will be returned to your rbaze balance.
  • rbaze is not responsible for losses incurred due to a player's misunderstanding of game rules or paytable information.
  • Minimum and maximum bet limits apply to all games on rbaze and are displayed within each game interface.
All fishing games, slot games, and wheel games on rbaze are independently certified. RTP figures are not estimates — they are verified results from controlled testing environments conducted by accredited laboratories.

8 Prohibited Conduct

The following actions are strictly prohibited on rbaze. Engaging in any prohibited conduct will result in immediate account suspension, permanent closure, forfeiture of any balance, and may result in legal action where applicable.

  • Creating more than one account on rbaze, whether under your own name or any other identity.
  • Using software, bots, scripts, or any automated tools to interact with rbaze games or systems.
  • Exploiting software bugs, glitches, or errors in rbaze games or the platform for financial gain.
  • Colluding with other players to gain an unfair advantage in any game on rbaze.
  • Depositing funds obtained through fraud, theft, or any other illegal activity.
  • Attempting to launder money through the rbaze platform.
  • Providing false personal information during registration or KYC verification on rbaze.
  • Accessing rbaze using a VPN, proxy, or any other tool designed to mask your true location or identity.
  • Harassing, threatening, or abusing rbaze staff or other players through any communication channel.
rbaze has a zero-tolerance policy for money laundering and fraud. All suspicious transactions are reported to the relevant financial intelligence authorities. Players found to be using rbaze for illegal financial activity will be permanently banned and reported.

9 Account Suspension & Closure

rbaze reserves the right to suspend or permanently close any player account at any time, with or without prior notice, if rbaze has reasonable grounds to believe that the account has been used in breach of these Terms, or if rbaze is required to do so for legal, regulatory, or security reasons.

In cases where an account is suspended pending investigation, rbaze will notify the account holder by email and will aim to complete the investigation within 14 business days. During a suspension, the player will not be able to access their account, place bets, or request withdrawals on rbaze.

  • If an account is closed due to a breach of these Terms, any remaining balance may be forfeited at rbaze's discretion.
  • If an account is closed for reasons unrelated to a breach — such as a player-initiated closure — any verified balance will be returned to the player's registered payment method within 5 business days.
  • Players may request voluntary account closure at any time by contacting rbaze support. Voluntary closure requests are processed within 24 hours.
  • Self-excluded players who attempt to re-register on rbaze will have their new account closed immediately and any deposits returned.

10 Responsible Gaming

rbaze is committed to providing a safe and responsible gaming environment. We believe that gaming should be an enjoyable form of entertainment, and we take our responsibility to players seriously. rbaze has built a comprehensive set of responsible gaming tools directly into the platform, accessible from your account settings at any time.

The following responsible gaming tools are available to all rbaze players at no cost and with immediate effect:

  • Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit into your rbaze account.
  • Loss Limits: Set a maximum amount you are willing to lose within a defined period on rbaze.
  • Session Time Reminders: Receive notifications when you have been playing on rbaze for a set duration.
  • Cooling-Off Period: Temporarily suspend your rbaze account for 24 hours, 7 days, or 30 days.
  • Self-Exclusion: Permanently close your rbaze account. This takes effect immediately and cannot be reversed for a minimum of 6 months.
If you are concerned about your gaming habits, please visit our Responsible Gaming page for detailed guidance and support resources. rbaze support is available 24/7 to help you use any of these tools.

rbaze strictly prohibits gaming by anyone under the age of 18. If you are aware of a minor attempting to access rbaze, please contact our support team immediately. We take underage gaming extremely seriously and will act on any report without delay.

11 Privacy & Data

rbaze collects and processes personal data in accordance with our Privacy Policy, which is available at /privacy-policy. By registering on rbaze, you consent to the collection and processing of your personal data as described in the Privacy Policy.

rbaze collects personal data for the following purposes:

  • Account registration and identity verification (KYC).
  • Processing deposits and withdrawals via bKash, Nagad, and Rocket.
  • Fraud prevention and anti-money laundering compliance.
  • Responsible gaming monitoring and intervention.
  • Customer support and account management.
  • Platform improvement and personalisation of the rbaze experience.

rbaze does not sell personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law. All data shared with third parties is subject to appropriate data protection agreements.

12 Limitation of Liability

To the fullest extent permitted by applicable law, rbaze's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

rbaze is not liable for any of the following:

  • Loss of winnings due to technical malfunctions, network outages, or interruptions outside of rbaze's control.
  • Losses incurred as a result of a player's failure to read or understand game rules or bonus terms on rbaze.
  • Losses resulting from unauthorised access to a player's account where the player failed to maintain adequate password security.
  • Indirect, consequential, or punitive damages of any kind arising from use of the rbaze platform.
  • Delays in payment processing caused by third-party payment providers including bKash, Nagad, and Rocket.
Gaming involves financial risk. rbaze strongly advises all players to only wager amounts they can afford to lose. The platform is provided for entertainment purposes, and rbaze does not guarantee any financial return from use of the platform.

13 Changes to These Terms

rbaze reserves the right to update, modify, or replace these Terms and Conditions at any time. When material changes are made, rbaze will notify registered players by email and will display a prominent notice on the platform for a minimum of 14 days before the changes take effect.

Your continued use of rbaze after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using rbaze and may request account closure by contacting our support team.

Minor changes — such as corrections to typographical errors, clarifications that do not alter the substance of any clause, or updates to contact information — may be made without prior notice. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision to these Terms.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your rbaze account, our support team is available 24 hours a day, 7 days a week, 365 days a year.

  • Email: [email protected]
  • Live Chat: Available directly within your rbaze account dashboard.
  • FAQ: Visit our FAQ page for answers to the most common questions about rbaze.

When contacting rbaze support regarding a specific account issue, please have your registered email address and account ID ready. This helps our team resolve your query as quickly as possible.

Average first response time on rbaze live chat is under three minutes during peak hours. Email queries are typically responded to within two hours.
Why rbaze

A Platform You Can Trust

Six reasons why rbaze is the most trusted online gaming platform for players in Bangladesh.

Certified Fair Games

Every game on rbaze is independently audited with published RTP figures. No manipulation, no hidden mechanics — just certified fair play on every spin and every cast.

Instant BDT Withdrawals

Verified rbaze accounts receive withdrawals in under five minutes via bKash and Nagad. Your winnings are yours — and rbaze gets them to you fast.

Bank-Grade Security

TLS 1.3 encryption, two-factor authentication, and real-time fraud detection protect every rbaze account and every transaction on the platform.

24/7 Local Support

rbaze support is available around the clock, every day of the year. Our team understands bKash, Nagad, and the Bangladeshi market inside out.

Mobile-First Design

rbaze is built for mobile Bangladesh. Every game, every payment flow, and every support interaction is optimised for mid-range Android devices.

Responsible Gaming Tools

Deposit limits, session reminders, cooling-off periods, and self-exclusion are all built into rbaze and activate immediately — no waiting, no approval needed.

Get Started

Ready to Play on rbaze?

Register in under two minutes, deposit via bKash or Nagad, and access 200+ certified games — all in BDT, all on mobile, all on rbaze.